Per i nostri clienti* il modo più efficiente per ottenere supporto è aprire un ticket
* è necessario che sia attivo un contratto di assistenza con la società in cui lavori. Per accedere al servizio è, inoltre, necessario registrare la propria utenza

QuickSupport

Thinked to offers immediate support, this small module doesn't require installation or system administrator privileges: you just have to download it and provide to the operator the ID and password shown on the screen. 

QuickJoin

Use this module to join meeting or presentations easily. It does not require installation or system administrator privileges: you just have to download it and enter the session data provided by the organizer.

QuickHost

Host allows access to remote computers 24/7, and is therefore perfect for needs such as remote monitoring, server maintenance or access to a PC or Mac unattended by an operator, both at home than at work. Install TeamViewer Host on unlimited computers and devices - licensed users will be able to access as many devices as they want at any time!

Pilot (for Android devices)

Remote support based on augmented reality.

We use your smartphone to provide you support  from anywhere in the world. Thanks to object tracking, we are able to anchor 3D indicators to real-world elements, add visual indications and textual instructions directly within the video streaming, showing you the process to follow through the smartphone or even through a pair of smart glasses. There will no longer be any doubt about the lever to be operated, the cable to be cut or the button to press, thanks to the step-by-step visual guide provided by the remote experts on the other side of the screen.